Part Time Roster #1 (20 hours per week)
* Monday: 12:00pm - 4:00pm
* Tuesday: 12:00pm - 4:00pm
* Wednesday: 12:00pm - 4:00pm
* Thursday: 12:00pm - 4:00pm
* Friday: 12:00pm - 4:00pm
Part Time Roster #2 (17.5 hours per week)
* Monday: 9:30am - 1:00pm
* Tuesday: 9:30am - 1:00pm
* Wednesday: 9:30am - 1:00pm
* Thursday: 9:30am - 1:00pm
* Friday: 9:30am - 1:00pm
We have two exciting opportunities to join our Salamander Bay Branch. Please indicate in your cover letter/resume which roster is more applicable to you.
Position Overview
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We have been serving our local communities for over 100 years, with market-leading products, services and technology. What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement.
See Yourself in Our Team
As the Customer Banking Specialist based out of our Salamander Bay Branch, you will:
* Have in-depth conversations with every customer about how we can support their overall banking needs, including Home Loans, Business Banking & Financial Advice
* Support customers with enquiries, account maintenance, and process applications for credit products
* Complete Financial Health Checks to assess customers' financial needs and identify any changes
* Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
* Problem‐solve & provide effective solutions while championing our processes, procedures & maintaining a risk‐averse culture
Qualifications
* Proven experience delivering exceptional customer service, ideally in financial services, retail or hospitality
* Excellent communication skills and the ability to articulate financial terms in a clear way
* The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
* Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
* A genuine interest in building a career with CommBank and improving the financial wellbeing of our customers
EEO Statement
At CommBank, we are committed to building a diverse, inclusive workplace and ensuring equal opportunities for all. We particularly support Aboriginal and/or Torres Strait Islander peoples and value Indigenous employees, offering community support networks.
Additional Information
With us, you'll help customers make the right financial decisions and achieve their dreams.
If this role sounds like the perfect fit, we would love to hear from you. Apply today!
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