Internal Sales Representative (Steel)
Kewdale Perth
Our client, a well‐established and growing Australian business within the steel supply sector, is currently seeking a driven and customer‐focused Internal Sales Representative to join their team. Operating across industries including building products, fabrication, engineering, and manufacturing, this organisation is entering an exciting growth phase and offers excellent long‐term career development opportunities for the right candidate.
The Opportunity
Reporting to the Sales Manager, this role will see you working closely with an experienced sales team to support and grow an existing customer base while identifying new business opportunities. You will play a key role in delivering outstanding customer service, contributing to sales growth, and ensuring smooth coordination between customers and internal teams.
Key Responsibilities
* Proactively engage with customers via phone, including outbound and cold calling (not volume outbound calling)
* Respond to customer enquiries via phone and email
* Process orders and prepare quotations
* Maintain and update CRM systems with accurate customer data
* Follow up on quotes and sales opportunities
* Liaise with production teams to ensure accurate and timely order fulfilment
* Support the wider sales team in achieving targets
About You
To be successful in this role, you will demonstrate:
* Strong organisational and time management skills
* Excellent communication and interpersonal abilities
* High attention to detail and accuracy
* Ability to manage multiple priorities and meet deadlines
* A proactive, motivated, and goal‐oriented approach
* Solid computer skills, including MS Office
Desirable Experience
* Previous experience in sales or customer service
* Exposure to the steel, manufacturing, or industrial sectors
* Experience in a similar internal sales role
What's on Offer
* Competitive salary package (Up to $90,000 plus super depending on experience) with performance‐based incentives
* Opportunity to join a growing and dynamic business
* Supportive team environment with strong leadership
* Ongoing career development and progression opportunities
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