About Us
Award Global, established in 2005, began as a mortgage business and has since evolved into a one-stop service provider. Our group and associated companies deliver a wide range of services, including:
* Property Development, Sales & Management
* Mortgage Broking & Wholesale Lending
* Currency Exchange
* Legal & Immigration Services
* Fund Management
We are committed to building a multicultural brand that stands for exceptional results, quality, integrity, and premium customer service.
General
* Working with Line Management groups to build and implement Human Resources solutions in line with business needs.
* Providing recommendations and solutions covering multiple areas of Human Resources, including employment/education training, employee development, communications, compensation, benefits, record administration, employee or labor relations, organizational or resource planning, change management and other services.
* Providing interpretation and counsel to Line Management regarding policies, programs and practices.
* Researching issues and developing solutions to resolve business issues.
* Developing and implementing new policies, practices and programs to meet organizational and Line Management needs.
Talent Management
* Oversee talent acquisitions practices.
* Partner with hiring managers to provide advice and guidance on recruitment and selection strategies and processes.
* Build awareness of equal employment opportunity and legislation, ensuring compliance with policies and procedures.
* Partner with hiring managers in the facilitation of effective recruitment and selection processes.
* Support managers through the staff exit process.
* Conduct exit interviews and report data confidentially for improvement purposes.
Employee Relations
* Assist business leaders in the application of ethical decision making to achieve organisational goals.
* Provide technical guidance and undertake resolution of misconduct and grievance related matters in accordance with policies, procedures, industrial instruments, legislation and best practice.
* Support the development of policies, procedures and supporting documents.
* Advocate procedures and build awareness of HR governance practices.
* Meet regularly with staff and provide general support in all employee relations matters.
Performance Management
* Lead the monitoring and reporting of KPI setting and Professional Development Plan.
* Support managers with the completion of performance plans and identification of development needs.
* Promote an environment that supports organisational culture and values, continual improvement.
Learning and Development
* Mentor members of the wider HR team.
* Promote a learning culture.
* Develop and conduct training programs.
Workforce Data Management and Analytics
* Support the collation of accurate workforce data to inform HR strategy development.
* Partner with managers to build understanding and awareness for workforce trends and identify workforce initiatives that improve engagement and productivity.
Culture Management
* Champion and promote Award Global values.
* Ensure staff are aligned with the values, core purpose and demonstrating the desired behaviors.
General Advisory Services
* Consult and provide stakeholders with timely and accurate advice and support on key matters.
* Guide and advise client group on the full HR procedure and guideline suite.
* Work as a technical partner to the client group in the resolution of HR and workforce issues; providing consistent and streamlined advice when coaching, supporting and providing solutions to business leaders.
Staff Relationship
* Build strong relationships with staff across the organisation and actively contribute to cross departmental engagement.
Payroll
* Attendance and payroll management.
Essential
* Bilingual Mandarin & English.
* Significant 5+ years of experience in a similar role as in‐house HR Manager within financial service industry.
* Tertiary qualification in Human Resources Management, Business Management, or a related discipline.
* In-depth knowledge of Human Resource organizational policies and practices. Demonstrated experience in developing human resources policies and procedures.
* Strong knowledge of Generalist Human Resources best practice.
* Excellent communication skills and highly service orientated.
* Knowledge of current employment legislation and practices.
* A high degree of flexibility, adaptability and willingness to learn and grow.
* Human Resources experience in a true generalist capacity; including significant exposure to performance management, recruitment, employee relations and workforce planning.
* Exceptional interpersonal skills; including confidence interacting with senior business leaders, stakeholder management and a flair for engaging people and developing relationships.
* Demonstrated capacity in managing difficult situations with tact, confidence and confidentiality.
* Outstanding organisational skills; including the ability to work accurately, with a high attention to detail.
* A diplomatic and professional dedication; the capacity to operate with honesty and integrity.
* Advanced Microsoft Office skills including Word, Outlook, Excel and PowerPoint.
Skills: interpersonal skills, policies & procedures development, workplace health and safety, human resources management, HR systems management, leadership, strategic HR initiatives, conflict resolution, performance management, compliance, communication, employee relations, recruitment, performance analysis, human resource planning.
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