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Customer support coordinator - facilities

Sydney
CBRE
Customer Support
Posted: 15 April
Offer description

Entry level Facilities Administration support role for a key client

Kick start your career in Facilities Management! We're looking for an organised and customer focused administrator to join our Facilities team and support one of our key clients. As the first point of contact for our valued client, you will play a vital role in ensuring customer requests and enquiries are managed efficiently and professionally. You'll work alongside service providers and facilities professionals to support smooth day‐to‐day operations and maintain high service standards.

The Opportunity

* Serve as the primary point of contact for customer and tenant enquiries
* Coordinate service providers and support seamless FM operations
* Process work orders, billing data, and customer queries with accuracy
* Maintain account records and support onsite Facilities Managers
* Monitor service performance and uphold contractual standards

About You

* Strong administrative experience and attention to detail
* Excellent interpersonal, written, and verbal communication skills
* Confident call handling and problem‐solving ability
* Organised, proactive, and comfortable in a fast‐paced environment
* Proficiency in Microsoft Office and call centre/CRM systems

Benefits

* Uncapped opportunities to develop your career within the property industry
* Structured career development to support your learning potential and career goals
* Parental leave which is industry leading
* A range of educational, financial, lifestyle, health and wellbeing benefits and programs; corporate partnerships and discounts; CBRE Cares Foundation; competitive leave offerings and paid volunteer days
* Qantas flight discounts
* Initiatives and annual programs to recognise employees who exemplify excellence nationally and across the Pacific

We welcome all applicants.

We welcome and encourage First Nations People to apply.

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