About Us
The Port Lincoln Aboriginal Health Service Inc provides Primary Health Care to some 1,600 Aboriginal clients in Port Lincoln and surrounding areas. It also operates a number of allied programs such as Social and Emotional Wellbeing. PLAHS prides itself on being an inclusive and welcoming workplace. With shared values of holistic, comprehensive primary health care, leadership, innovation and collaboration, and treating staff and clients with respect and compassion, PLAHS is a great place to work.
About The Role:
PLAHS is seeking a dedicated Receptionist to join on a fixed term basis until 8 January 2027.
Benefits of working at PLAHS
* Base Salary up to $63,507.08 per annum + Super.
* Attractive Travel Allowances.
* Generous leave entitlements (5+ weeks of paid annual leave, leave loading + Monthly Rostered Days Off).
* Professional development leave.
* Salary Sacrifice for up to $15,899 per year
* Great team culture, working within a friendly supportive team.
The Role
The appointee is responsible for the day-to-day reception, customer service, general office and administrative procedures, word processing, filing and maintenance of office and medical records to maintain an informative and effective Health Service.
Some of the duties include, but are not limited to the below:
* Fulfilling reception and customer service duties as the first point of contact for the Health Service
* Assisting in making health and specialist appointments for clients
* Making reminder calls to clients for medical appointments and entering on Communicare
* Processing of Medicare forms
* Maintaining and operating the telephone system in a courteous, prompt and efficient manner
* Word processing and medical data entry as required
* Registering, posting, collecting and distribution of incoming and outgoing mail
* Recording, maintaining and updating electronic and paper-based filing systems as required
* Daily maintenance and return of client files
* Acting as minute secretary where requested, preparation of records and reports relating to same.
* Providing administrative support to relevant staff and programs as required
* General oversight of the reception area - keeping the reception, waiting areas and community kitchen neat, tidy and resourced and providing information and support to waiting clients and visitors as required
* Printing daily transport listings
* Responsible for daily flag raising and overnight storage of flags
* Assisting with driving as required
* Participating in staff development activities
* Attending staff and program meetings as required
* Any other duties as required
Essential Skills and Experience
* Effective reception, customer service and clerical skills
* Excellent client service attitudes and interpersonal skills
* Demonstrated ability to use information technology including data entry and Microsoft Office products capably and effectively
* Ability to maintain strict confidentiality at all times
* Ability to communicate effectively both in writing and orally
* Ability to communicate effectively with both Aboriginal and non-Aboriginal people
* Ability to work co-operatively in a multi-disciplinary team in a community health setting
* Ability to work independently without supervision, showing initiative and self-direction
* Demonstrated ability for effective time management
* Confidence, initiative, assertiveness and self-motivation
* Demonstrated ability to communicate with professionals from other disciplines
* Experience in general office, customer service and reception skills
* Experience in prioritising tasks to ensure timely and effective completion
* Experience in working and dealing with Aboriginal and Torres Strait Islander people
* Experience in interacting with the public in a confidential setting
* Experience in working in rural/remote communities
* Knowledge, understanding and awareness of the diversity of Aboriginal cultures and society
* Knowledge of Social Justice principles and practice
* Knowledge and understanding of Cultural Safety principles and workplace implementation
* Knowledge of Equal Opportunity and Work Health and Safety Legislation
* Knowledge of resources relevant to the position including community agencies
Requirements:
* Aboriginality is a genuine special measure requirement of this position with the exemptions claimed under Section 65s of the SA Equal Opportunity Act 1983.
* A qualification in Business/Administration/Office Practice equivalent and/or demonstrated appropriate experience in a relevant field.
* Must hold a valid, unrestricted driver's licence.
* A current DCSI Working with Children Check (WWCC) issued within the last 5 years.
* A National Police Certificate issued within the last three years.
* Evidence of compliance with PLAHS staff immunisation requirements including an annual influenza vaccination.
How to Apply:
Please submit your resume and a cover letter outlining your suitability for the role through our career's portal at:
Applications will be assessed as they come, so please submit your application now
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