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Customer service consultant -devonport 0.5 fte

Devonport
Searson Buck
Customer Services agent
USD 74,783 - USD 80,835 a year
Posted: 23 September
Offer description

Join the Service Tasmania Fixed-Term & Casual Employment Register Customer Service Consultant Opportunities – Devonport November 2025 Intake – Apply Now We’re proud to be partnering with Service Tasmania to manage their Fixed-Term and Casual Employment Register, supporting recruitment for Customer Service Consultant roles across the state. If you have a passion for helping people and want to contribute to your community by delivering essential government services, we want to hear from you. About the Role As a Customer Service Consultant, you’ll be the first point of contact for Tasmanians accessing a wide range of government services. Working from a Service Centre or the Contact Centre, you’ll assist customers in person or over the phone with a variety of transactions and enquiries. This is a fantastic opportunity to gain meaningful experience in a government environment, whether you're early in your career, returning to the workforce, or seeking flexible employment. Locations We are currently seeking expressions of interest across: Devonport - Part Time - Wed, Thurs, Fri one week Other week - Thurs, Fri What You’ll Be Doing Delivering accurate, friendly and efficient customer service Processing transactions and handling customer enquiries Managing confidential information with care and professionalism Using a range of systems and tools to support customer interactions Working collaboratively in a supportive team environment To be considered, you’ll need to: Complete a brief screening chat after applying Provide two professional referees Participate in a competency-based interview and role play Undertake skills testing Be willing to undergo a National Police Check prior to commencement Desirable Previous experience in customer service, retail, or contact centres A current driver licence (for mobility between service sites if needed) What’s in it for you? A chance to join a respected, customer-focused government service Ongoing support and training provided Flexible, fixed-term casual opportunities with variety Make a real difference in your community Salary Range: $74,783 - 80,835 pro rata, Tasmanian State Service Award, General Stream Band 3. Interested? Apply now and complete the screening chat to join the register. We’re reviewing applications in the lead-up to our November 2025 intake. Have questions? Reach out to Daniel Aherne via email or phone. daherne@searsonbuck.com.au or 0447 085 682

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