Customer Service / Warehouse Officer - West Gosford – NSW
* Attractive pay + Super + Overtime available + CSR benefits.
* Genuine career progression and training provided.
* Diverse and Inclusive team!
* Current Forklift Licence with proven experience is essential.
The opportunity
CSR are seeking a Customer Service / Warehouse Officer to join our team at West Gosford. This role is critical in ensuring smooth inventory management, accurate order processing, and exceptional customer service.
Key Responsibilities
* Manage inventory and distribution within the warehouse.
* Be flexible with work hours as required.
* Comply with Chain of Responsibility (COR) obligations.
* Attend team meetings and contribute to discussions.
* Communicate effectively with customers and internal teams.
* Follow Job Safety Instructions and assist with hazard inspections and audits.
* Enter and process orders accurately in SAP for the Regional Area.
* Prepare customer orders efficiently and maintain high housekeeping standards.
* Build strong product and application knowledge.
Working Hours
Monday to Friday, 7:00 am–3:00 pm, with the potential to shift to 8:00 am–4:00 pm after the induction period.
What We're Looking For
* Current Forklift Licence with proven experience is essential.
* Experience with SAP for order entry, stock management, and inventory control is desirable.
* General computer literacy and proficiency in numerical and English skills.
* Strong attention to detail and ability to follow CSR policies and procedures.
* Ability to work collaboratively and communicate effectively.
What we offer
* Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
* Care and wellbeing offer includes 52 weeks of superannuation payment, and access to an employee assistance program.
* Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands.
EEO Statement
We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.
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