About the Position
Plaza Family Health located in Mt Sheridan, Cairns, is seeking an experienced Medical Receptionist to join our incredible team on a Full Time basis.
The clinic is conveniently located in the Mt Sheridan Plaza Shopping Centre, and is home to 5 professional GPs, supported by an experienced team of Nurses. You will also have the benefit of working under the Better Medical umbrella of +60 GP practices across Australia.
Our clinic is open 8:30am - 5pm, Monday to Friday, meaning no late nights or weekends!
In this role you will:
* Deliver exceptional patient service at all times
* Participate in practice meetings and contribute ideas for improvement
* Efficiently manage patient data, appointments and follow procedures
* Provide a seamless service to patients whilst ensuring clinic operations, and Doctor workload is effectively managed at all times
* Process patients billings/receipts
* Assist Doctors with day to day administrative support and take an active part in working closely with other team members to manage daily tasks
* Function in a highly organised and time-efficient manner at all times
* Attend housekeeping in the Clinic and prepare morning/afternoon teas for our Doctors
To be successful in this role, you will have:
* Experience in a similar role, with GP Medical Reception experience preferred
* Professional, friendly, confident, and courteous manner
* High work ethic and flexibility with work hours
* Ability to work under pressure, multi-task, and prioritise
* Ability to work across multiple sites
* Excellent communication skills – written and verbal
* High level of computer literacy
* Strong organisational and problem-solving skills
* Ability to work in a diverse team and independently
* High-level attention to detail
* Enthusiasm, willingness, and ability to learn and retain information
What we can offer you:
* Business hours only - no nights or weekends!
* Access to our Employee Assistance Program for you and your direct family
* Capacity to develop/expand your skill base within your areas of interest
How to show your interest
Your application will be reviewed if you send a brief introductory letter that addresses why you are seeking a role with us, your key career achievements, and what you can personally bring to the team. Prove you have attention to detail by including a current resume.
We look forward to welcoming you to our team!