Job Description
Currently we are looking for a Medical Receptionist/PA to join Genea Canberra Clinic.
Working as a Medical Receptionist/PA, this role is responsible for administrative requirements including reception, patient bookings, administration, office management and handling any support requirements as they arise.
Qualifications
We are seeking an experienced receptionist/administrator for this role, someone who is confident in working on a front desk reception while providing a range of administrative support tasks (a real multitasker).
To be successful in this role you will have excellent administration skills, confidence with learning new systems, the ability to work in a busy role and exceptional customer service skills (this is key to the service & care we provide our patients).
* At least 3 years experience working in a similar role as a Doctors PA/Medical Secretary in a medical practice. Experience in Reproductive Medicine or Women's Health an advantage.
* Ability to liaise effectively and empathetically with patients, internal stakeholders and customers
* Strong computer skills and Advanced working knowledge of Medical practice software
* Intermediate level of use of Microsoft Outlook, Excel and Word
* Highly organised with strong sense of urgency and ability to prioritise appropriately
* Familiarity with Medicare rules and processes and medical terminology
* Competent with medical billing and invoicing processes including managing daily banking
* Be self-motivated with the ability to work and complete tasks unsupervised
Benefits
We know it's important to look after our staff, so Genea offers a number of perks including.
* Social club – Join up and you will be invited to attend regular events throughout the year. A great way to meet and socialise with the broader Genea family.
* Glow - Our online recognition and rewards portal. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessions
* Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives
* Certified Family Friendly workplace 2022/23 – including 12 weeks paid parental leave after 6 months regardless of gender, flexible work arrangements, access to parents at work for support, access to prima for support, breast feeding rooms and remote working opportunities.
* Flexible working options dependent on your role
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