Role: Store Manager
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As a key member of our store team, you'll be responsible for leading and motivating your colleagues to deliver an exceptional customer experience.
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Key Responsibilities:
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* Lead by example and demonstrate high standards of service, quality and safety in all aspects of store operations.
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* Develop and implement strategies to drive sales growth, improve profitability and increase customer loyalty.
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* Maintain a positive and inclusive store environment that fosters collaboration, innovation and employee engagement.
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* Ensure effective stock management, including inventory control, ordering and receiving.
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* Monitor and manage store budgets, labor costs and other expenses to achieve business objectives.
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* Coach and develop employees to meet performance expectations and enhance their skills and knowledge.
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* Communicate effectively with customers, colleagues and stakeholders to build relationships and resolve issues promptly.
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Requirements:
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To succeed in this role, you'll need:
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* Proven retail leadership experience and a strong track record of achieving sales and profit targets.
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* Excellent communication, interpersonal and coaching skills.
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* Ability to work collaboratively as part of a high-performing team.
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* Strong analytical and problem-solving skills, with the ability to adapt to changing circumstances.
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* High school diploma or equivalent required; degree in business, hospitality or related field preferred.
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* Valid RSA certification or willingness to obtain one if not already held.
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Benefits:
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We offer a competitive salary, bonus structure and benefits package, including:
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* Eligible team members receive 5% discount on supermarket and liquor purchases throughout the year.
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* Additional periods of double discount (10%) at various times.
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* Exclusive hot deals for team members.
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* Recognition and rewards through our digital platform.
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* Product exposure and learning opportunities.
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* Investment in your future through our annual share plan.
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* Paid parental leave.
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About Us:
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Our company is committed to creating a workplace that is safe, respectful and inclusive for all employees. We value diversity, equity and inclusion and strive to build a gender-equitable team and culture that reflects the communities we serve.
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How to Apply:
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If you're passionate about delivering exceptional customer experiences and leading a high-performing team, please submit your application.
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