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Venue manager

Gold Coast
Holy Ship Pty Ltd
Posted: 27 November
Offer description

Venue Manager – Holy Ship Restaurant & Bar

Set sail on your next career adventure.


About Holy Ship

Perfectly suited to the Gold Coast lifestyle, Holy Ship takes waterside dining to the next level. With uninterrupted Broadwater views, exceptional service, fresh seafood, an a la carte menu and a curated beverage list, our beautifully refurbished vessels offer an unmatched dining experience. Locally owned and operated—with a splash of maritime charm.


The Role – General / Restaurant Manager

We're searching for a vibrant, hands‑on leader to captain the Holy Ship crew. You'll bring energy, professionalism, and a passion for creating unforgettable guest experiences. If you love hospitality, thrive in fast‑paced environments, and know how to inspire a team, this is where you belong.

As the face of the venue, you'll guide daily operations, mentor staff, manage inventory and ordering, and ensure every service runs tight and polished. A friendly, confident communicator with a natural sense of fun will thrive in this role.


What You'll Be Steering

* Oversee the day‑to‑day operations of the venue
* Deliver standout customer service and elevate the guest experience
* Coach, train, motivate, and mentor team members
* Drive business development and build relationships within the local community
* Identify operational gaps and implement smart, effective solutions
* Manage and enforce policies, procedures, and compliance
* Work flexibly across days, nights, and weekends
* Own financial performance, procedures, and reporting
* Achieve and exceed KPIs
* Control purchasing, stock, and supplier relationships
* Lead basic marketing and community engagement initiatives


What You Bring On Board

We're looking for a confident leader with proven hospitality management experience. Someone dependable, sharp, and ready to raise the bar.

A minimum of 3‑4 years of hospitality management experience is required for this position.

You'll need:

* Strong leadership with a lead‑by‑example mindset
* Energetic, positive, and outgoing personality
* Excellent organisation and multitasking abilities
* Clear, professional communication skills
* A genuine love for hospitality
* Calmness under pressure in high‑intensity environments
* Pride in yourself, your team, and your venue
* Ability to work autonomously and own time‑critical tasks
* Commitment to maintaining high presentation, service, and compliance standards
* Solid understanding of WHS, best‑practice operations, and quality standards
* Well‑developed computer skills across POS, rostering, and Google Suite (Square experience a bonus)
* Commercial awareness with experience managing budgets, wages, and COGs


Essential Qualifications

* Responsible Service of Alcohol (RSA)
* Current QLD RMLV
* First Aid Certificate
* Food Safety Certificate
* QLD Driver Licence
* All required certifications must be obtained before the start date


Why Join Us?

At Holy Ship, we're passionate about building a team as diverse and dynamic as the community we serve. We celebrate individuality, encourage growth, and create an environment where people love to work.


Ready to Make Waves?

If you've got the drive, personality, and leadership to steer Holy Ship forward, we want to hear from you.

Seas the day — Apply now.

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