This unique role within our Public Contracts team will allow you to combine your strong administrative and customer service skills and develop a unique skillset within medical administration.
We are seeking an experienced Administration Officer with outstanding customer service skills to work within our highly regarded Public Contracts team.In this varied role, you will manage the bookings and billings for public contract referrals, liaising with patients, specialists, hospital staff and a range of other stakeholders. Your strong communications and administrative skills will ensure success in this rewarding role.
About Us
Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 340-bed facility located in the heart of the Gold Coast Precinct in Southport.
With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.
Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare.
· Previous administrative experience working in a high-volume customer centric role.
· Sound knowledge of Microsoft Office applications
· Excellent communication and customer service skills
· Strong time management and organisation skills
· Ability to follow instructions and take directions as required
· Previous experience in a hospital or medical environment will be highly regarded
Keys Skills and Strengths:
· Able to adjust to changing priorities and work environments with ease
· Strong focus on accuracy and thoroughness in all tasks.
· Reliable and responsible, taking ownership of tasks and outcomes.
· Capable of working independently and making informed decisions.
· Skilled in managing multiple tasks simultaneously without compromising quality.
· Able to work effectively under pressure and meet tight deadlines.
· Excellent communication and interpersonal skills
· Strong organizational and time-management skills
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
· Knowledge of medical terminology and WebPAS is an advantage
Why Healthscope?
When you join Healthscope, you become part of our Community of Care.
Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.
As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network.
We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely.We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges together.
Come and be the difference in our patient's lives.
You'll also benefit from:
•Flexibility to work across one or multiple hospitals across our network.
•Discounted health insurance
•Continuous professional development, education & support provided to encourage growth
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.
Come and be the difference in our patient's lives.
To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out recruitment@healthscope.com.au
More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
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