Tourism Tasmania
Operations
Enterprise Systems
This is an exciting opportunity to join our innovative and forward-thinking team at Tourism Tasmania, leading the technology strategy for the agency.
The role will have autonomy to create, lead and implement the overarching technology roadmap, including marketing technology stack and AI advancements, as well as oversee the enterprise system roadmap with support of the wider government structure.
We are seeking a talented and experienced technical expert who can balance big picture thinking with effective execution. You will thrive in an environment of positive change and enjoy supporting individuals to be successful in their roles, benefiting our employee and customer experience through the use of technology and AI.
Key Responsibilities:
1. Define and implement Tourism Tasmania's technology strategy and roadmap.
2. Oversee technology architecture of Tourism Tasmania to ensure right fit for the organisation and team members to maximise efficiencies.
3. Lead system planning, deployment, and optimisation to ensure security, scalability, and alignment with organisational goals.
4. Evaluate and implement emerging technologies, including Artificial Intelligence (AI) opportunities to help team members perform to the best of their abilities with the support of technology.
5. Negotiate strong contracts and manage supporting agency relationships to benefit Tourism Tasmania.
6. Facilitate change management and upskilling to ensure smooth adoption of new technologies, fostering a culture of innovation and continuous learning.
7. Drive continuous process optimisation using digital technologies and enterprise systems to create new, or evolve existing, business processes.
8. Lead data-driven innovation to drive informed decision-making to support marketing, industry engagement, and operational functions.
9. Establish and oversee data governance and information management structures and capabilities to deliver projects and initiatives, prioritising digital transformation and operational efficiency.
10. Oversee Data Lakehouse and other tech systems and solutions.
11. Work closely with the Chief Marketing Officer (CMO), the Head of Digital and Interactive Marketing and other marketing leaders to ensure management and training support of the martech stack to enable the marketing team to perform in their roles and deliver effective marketing strategy and tactics.
12. Work closely with our other government agencies in the support of our enterprise systems and cyber security.
You:
You are a talented and experienced technical expert who can balance big picture thinking with effective execution. You thrive in an environment of positive change and enjoy supporting individuals to be successful in their roles, benefiting our employee and customer experience through the use of technology and AI.
What to Do:
To apply, please submit your application, including a maximum two-page statement of claim against the 'what you need to have' within the Statement of Duties. This should include any additional documents specified in each individual job vacancy notice.