Overview
Oaks Gladstone Grand Hotel are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis.
If you're enthusiastic, service-focused and passionate about hospitality we'd love to welcome you to our team. You will be working in the Oak & Vine Restaurant. This role includes dinner shifts with day shifts occasionally available across a seven-day rotating roster including weekends and public holidays.
Responsibilities
* Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
* Menu Expertise and Recommendations: Confidently recommending food and beverage options
* Serving Food & Beverages: Providing professional and efficient service while ensuring guest satisfaction.
* Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs and striving to exceed their expectations.
Shift Details
* Rotating roster across Monday through to Sunday
* Shift times vary between 5:00 pm and 1:00 am
* Occasional day shifts may be required within the restaurant
* RSA certificate required
* RSG certificate highly desirable
Hourly rates
Monday–Friday: $31.19 per hour
Saturday: $37.43 per hour
Sunday: $43.66 per hour
Qualifications
* Previous experience as a waitstaff, bartender, or in a similar hospitality role
* A current RSA (Responsible Service of Alcohol) certification
* A current RSG (Responsible Service of Gambling) certification highly desired
* A warm and approachable demeanour with a positive attitude
* Proven experience delivering high-quality customer service
* Professional presentation and exceptional communication skills
* Reliability with the ability to perform effectively in a fast-paced environment
* Flexibility to work across a rotating roster including weekends and public holidays
Additional Information
At Minor Hotels we value our people as the heart of our success. Joining Minor means you'll enjoy a rewarding package designed to support your professional growth, wellbeing and work-life balance:
* Career Growth: Learning and development programs to boost your career.
* Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
* Global Perks: International accommodation discounts across our hotel brands.
* Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
* Experiences: Discounted entertainment and activities.
* Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
* Generous Leave: Parental and birthday leave.
* Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration and personal growth.
Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Remote Work
No
Employment Type
Casual
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