About Our Client We are a well-established organisation within the retail sector, listed on the Australian Securities Exchange (ASX). We value operational excellence and customer satisfaction, striving for continuous improvement and innovation across all areas of our business. Our collaborative, values-driven culture supports professional growth and teamwork. We foster an environment where our employees can thrive and contribute to our success. ----------------------------------- Job Overview The successful candidate will lead and mentor a team of 7 Accounts Receivable Officers to achieve business outcomes and uphold company values. This role involves overseeing credit applications, collections, allocations, and customer service functions. You will partner with internal and external stakeholders to resolve disputes and ensure timely debt recovery. You will also drive process improvement and automation initiatives to enhance efficiency. Your key performance indicators will include monitoring and reporting on KPIs and service levels, ensuring compliance with internal standards. You will manage bad debts and ensure receivables are collected within agreed days sales outstanding (DSO) targets. This is an opportunity to champion a culture of continuous improvement and proactive problem-solving. ----------------------------------- Requirements To be successful in this role, you will need: