Network Specialist for P25 Network Operations
This role requires a skilled network specialist to provide technical leadership and resolve incidents in the NSW Public Safety Network (PSN) environment. The specialist will be responsible for managing configuration changes, resolving level 2 support issues, and escalating complex problems to level 3 support as needed.
Key Responsibilities:
* Resolve incidents and problems requiring level 2 support
* Manage configuration and software changes for the P25 network and site equipment
* Support escalation to level 3 support as needed
* Perform level 2 support and maintenance during on-site Non-Intrusive and Intrusive PMIs
* Propose solutions for issues beyond scope to the relevant authorities
Requirements:
* Understanding of P25 or equivalent RF systems
* Intermediate knowledge of Motorola applications and radio equipment
* Knowledge of DC power systems and batteries
* Strong analytical and problem-solving skills
* Excellent customer service and communication skills