Join to apply for the Senior Electronic Equipment Technician/Mobile & Laptop Repair Technician role at MyFone Repairs
Are you an expert in electronic device repairs with extensive experience in diagnostics, micro soldering, and fault analysis? Do you have the skills to lead repair operations and resolve complex technical issues across various digital gadgets? If so, we invite you to bring your senior expertise to our head office repair team.
Key Responsibilities
* Repair electronic devices such as smartphones, laptops, and tablets, addressing hardware and software issues.
* Perform advanced diagnostics and repairs, including logic board repairs and micro soldering.
* Handle complex repairs at the head office, including fault diagnostics and component-level repairs.
* Diagnose and troubleshoot technical problems, utilizing micro soldering and logic board expertise.
* Use diagnostic tools to identify faults and perform electronic repairs meticulously.
* Provide technical advice, manage retail sales of electronic accessories, and deliver excellent customer service.
* Develop solutions for hardware and software challenges to ensure customer satisfaction.
* Maintain and replace faulty components to keep devices in optimal condition.
* Accurately document repairs and service histories using specialized software.
* Manage computer networks, oversee stock and inventory, and maintain an organized workspace.
* Communicate effectively with customers via various channels.
* Handle daily operations, process payments, and refurbish screens and components as needed.
Qualifications And Experience
* Relevant qualifications, such as a Certificate III in Electronics and Communications or equivalent.
* At least 3 years of experience in electronic device repair.
* Proficiency in micro soldering and component-level diagnostics.
* Excellent communication and customer service skills.
* Ability to multitask in a fast-paced environment.
* Experience in retail sales and inventory management is advantageous.
Why Work With Us?
Join a dynamic team that values your technical skills and supports your professional growth. This role offers the chance to make a significant impact in the tech industry by helping customers and improving device performance.
Apply now to become part of our team and advance your career
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industry: Retail
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