Overview
Sugar Australia has an exciting opportunity for a Packing Operator to join our team in a permanent full‐time role at our Mackay Port Packing facility. Reporting to the Production Manager, you'll be a key member of our production team, responsible for ensuring efficient operation across packing, warehouse, and dispatch areas, while also providing maintenance support as required.
Key Responsibilities
* Operate packaging and bagging machines efficiently.
* Perform warehouse and dispatch duties.
* Provide maintenance support for packaging and palletising equipment.
* Troubleshoot and repair machine and equipment faults.
* Perform ship loading duties, including connection, disconnection, and Citec control loading.
* Support maintenance for sugar receivable, transport, and storage equipment.
* Ensure compliance with safety initiatives and PPE requirements.
* Participate in task analysis and safety walks.
* Complete shift logs, pack sheets, and data entry on MES.
* Liaise with truck drivers, sugar supply trucks, and refinery personnel.
* Escalate customer issues and conduct necessary checks.
* Work as part of a team and unsupervised when required.
* Support the training and mentoring of Level‐1 and Level‐2 Operators.
Electrical Trade Responsibilities
* Respond to equipment breakdowns.
* Support our annual shutdown (2 weeks/year), focused fully on electrical.
* Perform routine maintenance, typically one shift per week or fortnight.
* Assist with occasional small‐scale electrical projects.
Benefits
You'll also benefit from a balanced lifestyle with our 6‐week rotating 12‐hour roster, including a combination of day and night shifts Monday to Thursday and day shifts Friday, Saturday, and Sunday (only 2 weekend shifts every 6 weeks).
Qualifications
* Trade‐qualified Electrician with a current QLD Electrical Work Licence.
* Experience working in an industrial or operating environment.
* Previous experience operating plant equipment, ideally in packaging or manufacturing.
* Hazardous area training (or willingness to obtain).
* Strong fault‐finding and troubleshooting skills across electrical and mechanical systems.
* Solid understanding of machinery, control systems, and computer‐based operation.
* Knowledge of Workplace Health & Safety requirements.
* Effective communication skills, both verbal and written.
* Highly motivated with strong problem‐solving and conceptual thinking abilities.
* Willingness to work shift work and mentor Level‐1 and Level‐2 Operators.
About Sugar Australia
Sugar Australia is the nation's trusted partner in sugar and ingredient solutions, enabling our customers to make great products for every home. We own and operate refineries, packing facilities, sugar silo terminals, and warehouse distribution sites across the country. Our team works hard to produce the highest‐quality liquid sugars, icings, syrups, and crystals, and you can find our retail products under the iconic CSR sugar brand at your local supermarket.
We also supply refined sugar products and other ingredients to various industries, including some of the largest brands in the country.
When joining the Sugar Australia team, you can expect to be part of a passionate and inclusive work environment that supports business growth and people development within a values‐led culture.
We are an equal opportunity employer and encourage applications from people regardless of gender, ethnicity, or religious beliefs.
Business unit Sugar Australia
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