At Expo Centric, we help brands stand out and make an impact through custom exhibition stands, displays, and event marketing solutions. With a strong reputation across Australia and internationally, we work with some of the biggest names across various industries. As we continue to grow, we're looking for a proactive and resourceful Telemarketer/Appointment Setter to join our team.
Role Overview:
As a Telemarketer/Appointment Setter, you will be responsible for identifying key decision-makers, conducting market research, and setting qualified appointments for our Business Development and Sales teams. This role is perfect for someone with excellent communication and research skills, who thrives in a fast-paced, target-driven environment.
Key Responsibilities:
1. Conduct in-depth research to identify potential clients exhibiting at key trade shows and expos.
2. Build and maintain lists of prospects using online directories, show exhibitor lists, and LinkedIn.
3. Make outbound calls and send personalised emails to introduce Expo Centric's services.
4. Qualify leads based on criteria provided by the Sales team.
5. Book appointments with decision-makers and update CRM with accurate lead data.
6. Follow up on cold and warm leads via phone, email, and LinkedIn.
7. Collaborate with the Head of Lead Generation and Marketing team to align messaging.
8. Track performance and report on key metrics weekly (calls made, appointments booked, etc.).
Key Requirements:
1. Proven experience in telemarketing, cold calling, appointment setting, or lead generation (B2B preferred).
2. Excellent research skills – able to independently source leads and verify information.
3. Strong communication skills – clear, engaging, and persuasive.
4. Highly organised with great attention to detail.
5. Comfortable using CRM tools (e.g., HubSpot or similar).
6. Self-motivated with a results-driven mindset.
7. Experience in the exhibitions/events/marketing industry is a plus, but not required.
Why Join Expo Centric?
1. Join a creative and fast-growing company shaping the future of live brand experiences.
2. Work with a collaborative and high-performance team.
3. Opportunity for growth and skill development.
4. Flexible working options and competitive compensation.
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