We are seeking a customer service professional to join our team in Glenorchy. This is a key opportunity to deliver exceptional service and make a positive impact on our customers' lives.
The Opportunity
In this frontline role, you will be the face of our organisation, welcoming customers, processing transactions, and helping people achieve their goals.
You will also play a vital role in identifying customer needs and connecting them with the right solutions to help them succeed.
What You'll Be Doing
* Delivering outstanding service to new and existing customers across a range of banking transactions and enquiries.
* Identifying customer needs and referring them to the right specialist for further support.
* Meeting individual and team performance targets while contributing to a positive and productive work environment.
* Promoting our products and services with confidence and care.
* Supporting your colleagues in creating a welcoming, inclusive, and efficient workspace.
What We're Looking For
* A passion for delivering excellent customer experiences.
* Strong communication skills and a proactive, solutions-focused mindset.
* Self-motivation and the ability to work towards targets and goals.
* Previous experience in banking or financial services would be an asset but is not essential.
* A genuine interest in helping people achieve their financial objectives.
Why Join Us?
We offer a supportive environment, opportunities to grow and develop, and the chance to be part of something bigger as we shape the future of our industry.
We are a human, humble, and hungry organisation that is committed to making a positive difference in our community.