Assistant Store Manager - Adreno Melbourne
Adreno is Australia's leading retailer in scuba diving, freediving and spearfishing equipment. Family owned and operated for over 20 years, and born from a love of the ocean, our mission is to inspire, equip and support ocean lovers across the country. With 6 stores nationwide and a growing online presence, we're proud to offer the best brands, expert advice and a true community for water enthusiasts.
At Adreno, we live and breathe the ocean. Whether you're into scuba diving, freediving, spearfishing, surfing or simply passionate about marine life - you'll feel right at home in our team.
We're seeking a passionate, driven and experienced Assistant Store Manager to help lead our Melbourne store. In this key role, you'll work alongside the Store Manager to deliver an exceptional customer experience, build and develop a motivated and knowledgeable team and contribute to the ongoing success of our retail operations. We're looking for a hands on leader who leads by example, inspires their team and is committed to delivering outstanding customer service.
What we offer:
* Above industry salary
* KPI based bonus structure
* Generous staff discounts on the best dive and water sports gear
* A lifestyle focused role with long term career opportunities across our national network
* A chance to work with a passionate, ocean loving team
* A role that aligns with your love of the ocean
About the role:
* Support the Store Manager in leading and motivating a passionate retail team
* Creating and maintaining a positive, high performance team culture
* Driving store performance against sales and KPI targets
* Assisting with day to day store operations, including but not limited to sales, returns, rostering, inventory and cash handling
* Coaching and empowering team members to deliver exceptional customer service
* Supporting marketing initiatives and promotional events
* Helping execute visual merchandising and maintaining high store presentation standards
* Inspiring customers with your product knowledge and passion for marine sports and the marine environment
* Championing safety, security and adherence to company policies
* Acting as an ambassador for Adreno in store and within the broader ocean loving community
* Engaging with the diving community through social and educational events
About you:
* You have a minimum of 1 year of management or leadership experience in a high volume environment
* You have previous experience or knowledge in scuba diving, spearfishing, freediving or surfing (preferable)
* You're fun, energetic, approachable and love talking about all things diving, spearfishing or surfing with a genuine passion for the ocean and the water sports lifestyle
* You thrive in a team environment and naturally motivate others
* You're proactive, solutions focused, detail oriented and lead by example
* You're committed to creating a memorable customer experience every time
* You bring initiative, adaptability and a strong sense of responsibility
* You have strong communication and organisational skills
* You can multi task and work in a fast paced environment
* You must have current Australian work authorisation at the time of application
Ready to dive in?
If you're ready to combine your leadership skills with your passion for the ocean, we welcome you to apply now and become part of the Adreno team!
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* Do you have customer service experience?
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