Job Role Overview:
This role involves overseeing the credit ledger, managing collections and reconciliations, and maintaining control over credit performance.
The ideal candidate will bring support to the team while providing structure without overshadowing, leading by doing rather than directing.
Key Responsibilities:
* End-to-end ownership of the credit ledger, including reconciliations, collections, and stakeholder follow-up
* Monitoring and assigning tasks within the shared inbox and credit queues
* Providing daily support, escalations, and check-ins with the credit team
* Leading short team huddles every few days, focused one to one's with team members and overseeing annual goal setting and mid-year reviews
* Driving process improvements and efficiency gains in tandem with business as usual delivery
* Partnering with the financial controller on reporting, internal controls, and escalation of risk
Required Skills and Experience:
* Proven background in transactional credit or credit controller roles looking for a step up
* Experience managing an end-to-end ledger independently
* A pragmatic leadership style with experience guiding and thriving in a collaborative team environment
* Strong sense of ownership and accountability with experience balancing operational delivery with process improvement initiatives
* Experience partnering with operational teams and working in shared services or multi-brand environments
* Exposure to MYOB EXO accounting software or large ERP systems
* Familiarity with coaching and performance review processes
About the Position:
* Work in a fast-moving consumer goods business with a strong brand presence
* Be part of a team that values trust, autonomy, and collaboration
* Contribute to a credit reset that focuses on ownership and excellence
* Hybrid model with a supportive leadership team