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Customer service

Sydney
SourceU
Customer Services agent
Posted: 26 February
Offer description

We're Hiring Urgently

Kickstart Your Career in Sales and Customer Service

Are you highly motivated, eager to learn, and ready to take on a new challenge? Join our dynamic, fast-growing tea*m as a Customer Service Associate We're looking for individuals who are passionate about providing excellent service and are ready to grow within a sales-focused environment. This role is open to candidates on a working visa who are eligible for sponsorship.*

About the Role

As the first point of contact for potential clients, you'll play a key role in qualifying leads, verifying client details, and converting inquiries into sales opportunities. You will work closely with our business development team to support sales efforts while providing outstanding customer service. This is an ideal role for someone eager to learn and gain hands-on experience in a fast-paced, client-focused environment.

What You'll Do

* Qualify and verify incoming leads, ensuring they are routed to the correct team.
* Conduct outreach to potential clients and actively identify sales opportunities.
* Assist in converting inquiries into sales prospects.
* Handle customer inquiries via phone, email, and digital platforms, always with a sales-oriented approach.
* Maintain accurate records in our CRM system, tracking sales progress.
* Support the business development team with research, coordination, and follow-ups.
* Build rapport and deliver professional, friendly, and confident customer interactions that drive sales.
* Assist with general administrative tasks to support the sales process.

Who You Are

* A recent graduate or early-career professional with a strong interest in sales (no prior experience required).
* Native-level or near-native English communication skills (both written and verbal).
* Comfortable speaking with potential clients over the phone and online.
* Goal-oriented with a strong desire to learn and grow in a sales-driven environment.
* Energetic, enthusiastic, and ready to take initiative.
* Highly organized with great attention to detail and the ability to manage multiple tasks.
* Professional, personable, and client-focused, with an eagerness to build relationships.
* Comfortable working in a fast-paced, office-based environment.
* A team player who thrives in a collaborative setting.
* Familiarity with CRM systems is a plus (training provided).

Additional Notes:

* This role is open to candidates who are on a working visa and are eligible for sponsorship.

Why Join Us?

* Full training and ongoing support to develop your skills in sales and customer service.
* Competitive salary and commission structure.
* Opportunities for career growth and advancement within a supportive team environment.
* Work at our St Leonards, NSW location in a dynamic and inclusive company culture.

Job Type: Full-time

Pay: $50,000.00 – $70,000.00 per year

Benefits:

* Visa sponsorship

Work Location: In person

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