Key Responsibilities of a Medical Receptionist include ensuring the efficient management of computer data entries, invoicing, reporting, and other administrative functions in a timely and professional manner.
Job Requirements
* Maintaining accurate records, managing patient information, and protecting medical, personal, and financial details with utmost care is paramount.
* Providing top-notch customer service involves handling phone calls, cash transactions, and processing payments with ease while maintaining a positive attitude.
* Managing appointment schedules, cancelling/rescheduling appointments as needed, and ensuring smooth communication with patients is crucial for seamless administrative processes.
* Collecting, organizing, and monitoring data efficiently, adhering to established processes and systems, helps maintain accuracy and productivity.
* Assisting with hospital theatre lists, test scheduling, and obtaining external medical reports as required by medical professionals supports the overall functioning of the department.
We are committed to fostering an inclusive environment that values diversity and promotes safety, security, and respect for all individuals in our care.
This role requires a high degree of organisational skill, strong communication skills, ability to multitask, attention to detail and the capacity to maintain confidentiality at all times. The ideal candidate will have excellent interpersonal skills, be able to work effectively in a team environment and have a passion for delivering exceptional customer service. Additionally, they should be proactive, flexible and adaptable, with a willingness to learn and take on new challenges.