Build the future of the AI Data Cloud. Join the Snowflake team.The Technical Instructor for the Snowflake Customer Education and Training Team will be responsible for creating and delivering compelling education contents and training sets that make complex concepts come alive in instructor-led classroom venues. The senior instructor will be seen as a subject matter expert and leader in transferring knowledge of Snowflake to customers, partners and internals and in accelerating their technical on-boarding journey. This role will also be responsible for the cross-training efforts, program management and help strategically ramp multiple resources within our external stakeholders.This role is a unique opportunity to contribute in a meaningful way to high value and high impact delivery at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience teaching data courses to customers and possess excellent presentation and communication skills, we’d love to hear from you.AS A TECHNICAL INSTRUCTOR AT SNOWFLAKE, YOU WILL:Teach a breadth of technical courses to onboard customers and partners to Snowflake, the data warehouse built for the CloudCross-train a breadth of technical courses to qualified individuals and resourcesThe scope of course concepts may include foundational and advanced courses in the discipline which includes Snowflake data warehousing concepts, novel SQL capabilities, data consumption and connectivity interfaces, data integration and ingestion capabilities, database security features, database performance topics, Cloud ecosystem topics and moreApply database and data warehousing industry/domain/technology expertise and experience during training sessions to help customers and partners ease their organizations into the Snowflake data warehouse from prior database environmentsDeliver contents and cross train on delivery best practices using a variety of presentation formats including engaging lectures, live demonstration, and technical labsWork with customers and partners that are investing in the train the trainer program to certify their selected trainers ensuring they are well prepared and qualified to deliver the course at their organizationStrong eye for design, making complex training concepts come alive in a blended educational delivery modelWork with the education content developers to help prioritize, create, integrate, and publish training materials and hands-on exercises to Snowflake end users; drive continuous improvement of training performanceWork with additional Snowflake subject-matter-experts in creating new education materials and updates to keep pace with Snowflake product updatesOUR IDEAL TECHNICAL INSTRUCTOR WILL HAVE:Strong data warehouse and data-serving platform backgroundRecent experience with using SQL including potentially in complex workloads5-10 years of experience in technical content training development and deliveryStrong desire and ability to teach and trainPrior experience with other databases (e.g. Oracle, IBM Netezza, Teradata,…)Excellent written and verbal communication skillsInnovative and assertive, with the ability to pick up new technologiesPresence: enthusiastic and high energy, but also poised, confident and extremely professionalTrack record of delivering results in a dynamic start-up environmentExperience working cross functionally, ideally with solution architects, technical writers, and supportStrong sense of ownership and high attention to detailCandidates with degrees from fields such as Computer Science or Management Information SystemsComfortable with travel up to 75% of the timeBONUS POINTS FOR EXPERIENCE WITH THE FOLLOWING:Experience with creating and delivering training programs to mass audiencesExperience with other databases (e.g. Teradata, Netezza, Oracle, Redshift,…)Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase,…)Familiarity and experience with common BI and data exploration tools (e.g. Microstrategy, Business Objects, Tableau,…)Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure,…)Experience with ETL pipelines toolsExperience using AWS and Microsoft servicesParticipated in Train the Trainer programsProven success at enterprise software startupsSnowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.How do you want to make your impact?For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
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