Support Worker - Youth Housing and Reintegration Service
$44.59 – $47.98 per hour + NFP Salary Packaging
As a Support Worker you will provide a high-quality service experience through initial assessment and triaging of needs, providing warm and successful referrals to services and working in collaboration with the team.
Utilising our WMQ Frameworks and Model of Care, you will ensure service delivery is person‐centred, proactive, reliable, comprehensive, holistic and practical, delivered in a manner that is respectful of the dignity and privacy of individuals.
Key Responsibilities
* Conducting initial assessments and intake with individuals to determine eligibility, client needs and risks with the aim of providing a targeted intervention.
* Providing information, advice, supported referrals and support brief intervention case management.
* Assisting the team in the development and delivery of activities and programs.
* Maintaining and updating program resources, materials and information.
* Assisting the team to administer the program's After Care Brokerage component.
* Developing and maintaining professional communication and relationships with young people and relevant community stakeholders.
This is a fixed term role until 30/06/2026. The position is part‐time consisting of 30 hours per week.
What We Offer
* Salary packaging and employee benefits – Boost your take‐home pay by up to $18,550 annually through not‐for‐profit tax concessions. Also access discounts on private health insurance, gym memberships and travel and so much more.
* Career development – Ongoing support with structured induction, mentorship, and professional growth pathways.
* Free and Secure Car Parking – Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work.
* Team Culture – Be part of a collaborative and supportive team that values your skills and wellbeing.
What We're Looking For
* Completed Diploma or Certificate IV in Human Services, Youth Work or related qualification.
* Experience working with young people using trauma‐informed, person‐centred practice principles.
* High level communication and interpersonal skills including experience in engaging and working with diverse people with varied needs.
* An understanding and commitment to social justice principles, confidentiality, and privacy.
* Proof of COVID‐19 vaccination status (or as required by legislation and WMQ policy).
* Relevant probity checks required by legislation and WMQ Limited policy.
* Current Driver's Licence and willingness to travel for work.
Apply Now!
Be part of something meaningful – Click Apply today!
Cover Letter: To assist with our application process, please provide a cover letter (no more than 2 pages) addressing your suitability against the requirements and responsibilities of the role.
Join a Team Where Your Work Truly Matters
The Youth Housing and Reintegration Service (YHARS) is a dynamic, youth‐focused team working across South‐West Brisbane to support young people aged 12–21 who are at risk of, or experiencing, homelessness.
Our work is fast‐paced and purposeful, combining mobile outreach, intensive casework, brokerage, coordination and advocacy. The YHARS team is centred on empowering young people to build independence, secure stable housing, and connect with the social and community supports they need to thrive.
About Wesley Mission Queensland (WMQ)
Wesley Mission Queensland is a leading not‐for‐profit provider of health and community services. With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach. Our values – Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect – guide everything we do.
WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.
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