Customer Service Specialist Role Overview
As a key contact for our clients, you will play a pivotal role in delivering exceptional customer experiences and building lasting relationships. Your primary responsibilities will include managing bookings, providing pricing and service options, and keeping clients informed about the status of their orders.
To excel in this position, you must possess excellent communication skills, a proactive approach, and a genuine passion for helping others. Experience in rapport-building over the phone and in person is highly valued.
Our ideal candidate will be an adaptable, detail-oriented individual who thrives in a fast-paced environment and is committed to a long-term career in logistics.
Key aspects of this role include:
By joining our team, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.