About Us
ClearCompany is proud to be part of the Apollo Care Alliance, a national organisation dedicated to supporting not-for-profit communities. Our innovative approach focuses on delivering high-quality community services, providing a unique vision for the future.
We are committed to excellence in healthcare and strive to make a positive impact on the lives of our patients and residents. With a strong focus on intergenerational care, we provide a range of services including residential aged care, childcare, medical centre facilities, allied health services, and apartment living.
About the Role
We are seeking a highly motivated and organised individual to join our team as a Frontline Receptionist. This permanent part-time position requires excellent customer service skills, with the ability to multitask and work closely with clinical staff, reception staff, and practice managers.
The successful candidate will be responsible for:
* Meeting and greeting patients
* Managing phone enquiries and scheduling appointments
* Maintaining a clean and presentable reception area, waiting room, and consult rooms
* Ensuring medical records are managed confidentially and efficiently
* Liaising with team members and external companies for care requirements
* Performing general administration duties, including scanning, emailing, mail, and banking
* Collecting and entering patient details into our system
* Participating in quality improvement activities
* Scheduling monthly Medication chart bookings for aged care residents
* Supporting professional development through training requirements
* Contributing to staff meetings and ensuring a smooth-running practice
* Reporting requirements to the Practice Manager
Essential Criteria
To be successful in this role, you will require:
* Medical or dental reception experience preferred
* A current driver's license
* Excellent written and verbal communication skills
* Strong organisation and time management skills
* The ability to work in a fast-paced environment
* Experience with Best Practice Software (preferred)
* A willingness to work collaboratively as part of a team
* Able to obtain a NDIS clearance and Working with Children's Check
Desirable
We also welcome candidates with:
* A current First Aid Certificate
* Medical Terminology knowledge
* Cert 3 Business Administration or Cert IV in Business
What to Do Next
If you are passionate about making a difference in the lives of others, please submit your application, including an up-to-date resume and cover letter, to ClearCompany via email or online job boards.