Embark on a challenging role as Assistant Manager Tweed, where you will play a pivotal part in shaping the customer experience at Adairs Retail Group in Sydney. This esteemed position demands exceptional leadership qualities and a proven track record of achieving key performance indicators and targets.
Key Responsibilities
* Set the tone for an inspiring and delightful customer experience by exemplifying outstanding service standards.
* Achieve personal objectives and contribute to team success while supporting your colleagues.
* Cultivate the skills and expertise of the wider team through coaching, development, and training.
* Promote effective workforce planning and rostering strategies to optimize team productivity.
* Analyze reports to identify areas for improvement and enhance the overall customer experience.
Requirements:
* Demonstrate a genuine passion for creating unforgettable customer experiences.
* Possess strong leadership abilities and a history of achieving ambitious KPIs and targets.
* Empower teams to thrive through instilling an engaged and motivated culture.
* Develop and hone your coaching, training, and development skills to drive team success.
* Nurture a positive attitude, foster problem-solving capabilities, and cultivate a collaborative spirit within the team.