Overview
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This is an exciting opportunity to lead the South Australian operations and drive business growth. As a State Manager, you will be responsible for overseeing daily activities, ensuring high performance across technicians, vehicle fleet, and warehousing.
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* Oversee SA operations, ensuring high performance across technicians, our vehicle fleet and warehousing.
* Develop, audit and optimise processes to improve efficiency.
* Work closely with the National Operations team to maintain consistency across the business.
* Build and maintain a positive team culture.
* Work with the Head of Customer Experience to resolve escalated customer issues.
* Support the retention and satisfaction of Tyre Technicians.
* Manage warehouse stock control and assist in overseeing the scheduling of jobs to maximise business performance.
* Uphold and promote the Mobile Tyre Shop brand and its values.
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Key Responsibilities:
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As the State Manager, you will have a significant impact on the success of the South Australian operations. You will be responsible for leading a team of professionals and driving business growth through effective leadership and strategic decision-making.
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Requirements:
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To be successful in this role, you will need to have:
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* A strong track record of managing multiple priorities effectively.
* Excellent communication skills across phone, email, and in-person interactions.
* Strong problem-solving skills with an analytical approach.
* Effective time management and ability to perform under pressure.
* Competitive salary and benefits package.
* Supportive team environment where your contribution makes an impact.
* Flexible working hours to support work-life balance.
* Full training and ongoing development opportunities.
* Uniforms, mobile phone, and all required tools provided.
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About Us:
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We are a fast-growing national business that is changing the way Australians change their tyres. We are committed to delivering exceptional customer service and exceeding our customers' expectations.
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How to Apply:
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If you are a motivated and results-driven professional looking for a new challenge, please sign in and update your profile to get insights. Your application will include the following questions:
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* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a state manager?
* How many years of people management experience do you have?
* What's your expected annual base salary?
* Do you have a current Australian driver's licence?
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