Customer Experience Manager
We are seeking a talented Customer Experience Manager to lead the way in shaping an immersive experience for our customers.
This role is pivotal in driving growth, sales performance, and operational excellence by partnering creatively with store teams.
* You will have a deep understanding of customer needs, product range, and promotions, creating the foundation of an enticing shopping experience.
* Inspire your team to make customers' lives easier and brighter every day.
Key responsibilities include:
* Team Leadership: Passion for inspiring and motivating teams to deliver exceptional customer experiences.
* Communication: Phenomenal communication skills with a high degree of influence to drive collaboration and results.
* Sales Performance: Proven track record of achieving sales and performance goals through effective strategy and execution.
* Operational Excellence: Tendency to operate daily with a sense of urgency, optimism, and accountability to drive efficiency and productivity.
* Merchandising and Inventory Management: Meticulous merchandising and inventory management prowess to ensure optimal stock levels and visual appeal.
* Safety and Wellbeing: Positive and proactive approach to safety, health, and wellbeing, ensuring a safe working environment for all.
* Flexibility: Flexibility with your schedule, working a variety of hours across a 24-hour operation.