About Amber
Amber is an entirely new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real‑time wholesale electricity price as it varies every 5 mins and the technology to shift more of their energy usage to the times when cheaper renewables are available in the grid. It's a cheaper way to buy power, a smarter way to sell power, and the fastest way for Australia to reach 100% renewable energy.
We are a clear category leader in Australia for home battery automation and are growing rapidly (over 50k customers). We also recently expanded into licensing our core technology to utilities overseas, including a partnership with E.ON Next in the UK.
Amber is backed by top Australian and international investors including Square Peg, Main Sequence, Breakthrough Victoria, Commonwealth Bank, NRMA, Gentrack, ETF Partners (UK/Europe based), and E.ON Next.
We are scaling rapidly and you would be joining a 175‑person team committed to building a diverse, inclusive, and purpose‑driven culture as we transform a major industry.
Our products are reshaping home energy: Amber for Batteries cuts bills by exporting stored energy at wholesale prices of up to $19/kWh, and Amber for EVs enables the cheapest, cleanest charging. In 2025, we will push this even further with our new vehicle‑to‑grid (V2G) technology.
About the Role
At Amber we believe that enabling a culture where everyone is set up to do the best work of their lives and feels connected and supported is one of the most important things we can do to ensure Amber's long‑term success.
Want to help improve the environment by shifting the world's energy usage towards renewables?
As a Sales Specialist you'd be working in a small team playing a key role in growing Amber's customer base. You'll be talking to prospective Amber customers and educating them about how Amber works and how they can benefit from Amber's Smartshift automation technology to improve their return on investment while also helping accelerate Australia's transition to 100% renewables.
Sales Specialist Responsibilities
* Surprise and delight prospective customers with outstanding service and sound technical knowledge of our products
* Speak with prospective customers over the phone, assessing their needs and explaining how Amber can benefit them
* Understand customer needs, identify potential new opportunities in our product, and provide this feedback to the product and technology teams
* Provide key insights around sign up conversion, conversation trends and blockers
* Follow up with new customers to ensure satisfaction with Amber's products
* Work with the marketing team to build and target prospective customers
Key Requirements
* At Amber, we want to hire self‑starters who are eager to learn, and are comfortable working in a changing environment. Some of the key traits we are looking for in this role:
* You're a people person - you love interacting with people over the phone and in writing - the idea of doing this all day energises you
* You love to be challenged - the technical nature of our products means that you will be required to grasp complex technical information and communicate it to our customers in an easy‑to‑digest manner
* You're empathetic - you care and want to understand customer problems
* You're an excellent communicator - you know the right words and tone to use, whether you're explaining a concept over the phone or handling a customer complaint
* You're a problem‑solver - you embrace challenges, think on your feet and work strategically to find solutions
* You're persistent - you will be working in a fast‑paced and changing environment and work well in challenging situations
Minimum Qualifications
* Effective communication and interpersonal skills
* Experience working in sales or similar field
* Experience working in fast‑paced organisations
* Experience working in a phone‑based role
* Passion for technology, energy or the environment
* Experience working in the Energy sector (desirable)