Cleaner - multiple vacancies vrn 09/25 (flinders)

Award Classification: Level 2

Employment Conditions: Queensland Local Government Industry (Stream B) Award - State 2017

Department / Branch: Engineering / Asset Management / Building

Principal Location: Council Depot, Hughenden

Reports to: Cleaner Team Leader (or as directed)

Direct Reports: Nil

The Cleaner is responsible for maintaining the highest standard of cleanliness across Council facilities both internally and externally. As a representative of Council, demonstrated professionalism and a commitment to a high level of service and continuous improvement in the best interest of Council and the Community are essential.

Key Responsibilities

Operational

• Competent and safe operation of plant/fleet as licensed and verified to operate and undertaking activities up to and including engaged level as per the Queensland Local Government Industry Award, as amended or replaced.
• Maintain and clean Council facilities and workspaces to a high standard of cleanliness, hygiene, safety, and customer needs as designated by schedule of works including window cleaning, vacuuming, sweeping, mopping, dusting, wiping surfaces, cobweb removal, rubbish removal, cleaning toilet, and maintaining eating areas.
• Ensure Council facilities are left safe and secure including setting of alarms, and reporting faults and/or damage to equipment and/or suspicious activities as they occur.
• Ensure secure storage of cleaning products and chemicals, maintaining a clean and safe storage area and ensuring substances are properly marked along with safety data sheets being current.
• Undertake work activities as directed to achieve Council Operational and Strategic Plans.
• Provide high level of customer service on behalf of Council ensuring a positive reflection with members of the public is maintained.
• Develop and maintain positive communications between Council departments and teams including participation in team/Council meetings.
• Share knowledge and skills between team members.
• Complete paperwork and submit on time including accurate timesheets with job costing codes and health and safety related items.
• Maintain currency of licences/tickets for duration of employment as required to undertake allocated work tasks/activities.

General

• Consistently complete allocated tasks to a high standard and within agreed timeframes.
• Undertake other tasks up to and including your competency and level.
• Actively promote the values of the organisation to staff.
• Actively participate in identifying, recommending, developing and implementing measures through which allocated tasks and responsibilities may be carried out more effectively and efficiently.

Administration

• Ensure general administration and records management requirements are being met.
• Provide courteous and professional customer service to internal and external customers and conduct all transactions in an ethical and efficient manner.
• Contribute positively to a supportive team-based work environment and participate in team meetings and training sessions as required.
• Ensure that requests are acted on and reported upon in accordance with Council Policy.
• Keep your supervisor/manager appropriately and adequately informed on the current state of activities relevant to your role and highlight in advance any points likely to influence Council operations or relations with ratepayers and/or the public.
• Maintain a personal time management system to ensure deadlines are met and to ensure that other staff of the Council are given due notice and time to comply with deadlines so that their own personal planning is not inconvenienced.

Organisational Continuous Improvement & Quality Management

• Willingness and ability to adapt to challenges and opportunities; managing changing workforce capabilities through multiskilling, succession planning, knowledge management; managing changing technologies and operational procedures by expanding your knowledge of future trends and required compliance.