Job Title: Senior Technical Architect
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You will become a trusted advisor to our customers and partners, supporting them during full life-cycle implementations of Salesforce Commerce Cloud solutions. From pre-sales and initial scoping, through build and test, to deployment and successful release, and throughout the customer's long-term ownership of the solution in live environments.
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* Assess customers' business and technology requirements and translate them into technical solutions.
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* Partner with Salesforce cross-functional customer account teams to ensure customers are successful with our platform.
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* Guide our customers and partners throughout implementations by following Salesforce best practices and align with our product roadmap to meet customer long-term business objectives.
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* Deliver billable technical consulting and advisory services, including technical workshops, design/code reviews, architecture workshops, trainings, development work, product extensions/integrations, solution and performance optimizations, and support ad-hoc technical queries.
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* Support Salesforce Sales and Customer Success teams with new license or expansion opportunities, provide estimations, proof-of-concepts, integration strategies, and support design/architectural workshops.
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* Continuously develop your personal expertise on Commerce Cloud, related products and technologies, and the industry.
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* Contribute to thought-leadership and sharing knowledge/best practices within the Salesforce community.
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* Available to travel regionally and occasionally internationally depending on customer needs.
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Required Skills and Qualifications:
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* Experience implementing web applications using cloud/SaaS technologies (e.g., AWS, Heroku).
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* Hands-on experience in client- and server-side development (e.g., HTML, CSS, RESTful web services, Node.js).
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* Ability to analyze potential performance and scalability issues from architectural design and in live environments.
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* Ability to translate and communicate business requirements into technical solutions.
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* Ability to drive projects to successful, timely completion, and influence stakeholders and team members.
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* Team player that can collaborate successfully alongside cross-functional teams and peers.
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* Self-starter that can work equally well under own initiative or as member of a project team.
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* Very good written and verbal communication, facilitation, and presentation skills.
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* Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
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Benefits & Perks:
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Our comprehensive benefits package includes wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
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