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About the role
As the Assistant Park Manager, you'll play a key role in creating unforgettable holiday experiences while being part of something bigger. You'll work hands on with the park manager, support and lead a passionate team and help shape the success of Reflections Holidays in the iconic Byron Bay area through great diversity in role and clear opportunities to grow your career with purpose.
About Us
At Reflections Holiday Parks, we proudly care for 40 unique destinations, all located on iconic NSW Crown Land. Our purpose is to share nature's playground with our guests in a way that gives back to our communities and nurtures the environment.
About You
To be successful in this role, you will be able to:
* Demonstrate solid business acumen through continuous improvement, be customer focused and have the ability to make quick decisions.
* Display Interpersonal Effectiveness by building customer loyalty, relationships, partnerships and value differences.
* Have an impact on the team through Leadership by coaching and driving innovation.
Typical duties
* Be part of the operational excellence through staff training, creating a positive culture for staff and providing great customer service.
* Supervise all park employees and oversee daily work where required.
* Assist the park Manager with park financials.
* Conduct routine park inspections including daily walkaround and monthly audits as prescribed.
* Follow WHS guidelines and procedures.
Perks
* Competitive salary and access to 2 free nights to be used with any of our parks.
* Discounts to our parks on personal travel and access to a friends and family discount.
* Additional leave including opportunity to purchase leave, a parental leave gap payment, birthday leave and more.
* Salary sacrificing and novated lease options.
* Well‐being initiatives including Employee Assistance Program, annual flu vaccinations and activities/events that foster a sense of connection and belonging.
Qualifications & Requirements
* Demonstrate previous experience in a supervisory/management role, or senior administrative role.
* Demonstrate previous experience working in Hospitality & Tourism, preferably in Guest Services, Housekeeping or Grounds Maintenance.
* Knowledge of WHS issues and safe work practices.
* Current Driver Licence.
All applications must include an up‐to‐date resume and a one‐page cover letter describing how you meet our needs.
We are an Equal Opportunity Employer.
Aboriginal and/or Torres Strait Islander people are encouraged to apply.
We are proud to be the first holiday park group to be certified as a social enterprise, so you can be assured that we do business for good. Our profits are aligned to our purpose in four key ways – Social, Culture, Environment, and Economic.
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