Customer Service Representative
We are seeking a skilled and enthusiastic customer service representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, creating moments that matter for our customers.
About the Role:
As a Customer Service Representative, your primary focus will be on providing genuine service to our customers, using your strong communication skills to resolve any issues that may arise.
Key Responsibilities:
* Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
* Use your problem-solving skills to identify and resolve customer complaints, ensuring customer satisfaction.
* Work collaboratively with the sales team to achieve sales targets and promote our products.
* Maintain accurate records of customer interactions, including sales and customer feedback.
Requirements:
To succeed in this role, you will need:
* Excellent communication and interpersonal skills.
* A high level of enthusiasm and energy, with a passion for delivering exceptional customer experiences.
* Strong problem-solving skills, with the ability to think critically and creatively.
* Ability to work effectively in a fast-paced environment, meeting deadlines and achieving targets.
What We Offer:
As a valued member of our team, you can expect:
* A safe and inclusive work environment.
* Attractive employee pricing across all GPC AP businesses.
* Industry award rates of pay, penalty rates, and fortnightly pay cycles.
* Employee reward and recognition programs.
* Ongoing training and career development opportunities.
Why Join Us?
Our company is passionate about delivering careers and experiences that are supportive, rewarding, and inclusive. We believe in empowering our team members to reach their full potential, while promoting a culture of safety, results, and continuous improvement.