Overview
Melbourne Market Authority (MMA) is a up-to-date, sustainable market focused on increasing the value of the market precinct and being recognised as an industry leader in fresh produce distribution—committed to innovation, quality, and operational excellence.
As the Contract Manager, you will strategically manage and administer the complete lifecycle of the organisation's Facility Management (FM) agreements and multiple project delivery contracts, focusing on performance, financial outcomes, and client relationships to drive operational excellence.
Responsibilities
- Develop, review, and negotiate facility management contracts to ensure alignment with organisational goals and risk mitigation.
- Collaborate with internal stakeholders to define contract scope, terms, and conditions.
- Conduct risk assessments and develop mitigation strategies.
- Evaluate contract proposals, identify potential cost savings, and optimise contract terms to achieve best value for MMA.
- Act as the primary point of contact for contractual queries and dispute resolution related to the FM agreement.
- Ensure FM provider compliance with relevant legislation, regulations, and site-specific requirements (e.g., WHS, environmental).
- Resolve contract disputes and claims through negotiation, mediation, or arbitration.
- Manage a portfolio of project delivery contracts (e.g., construction, fit-out, equipment supply/installation, consultancy) from tender/procurement through to close-out.
- Assist project managers in developing clear scopes of work and contract specifications.
- Lead or support tendering, evaluation, negotiation, and award processes for project contracts.
- Draft, review, and finalise contract documentation aligned with organisational standards and risk appetite (potentially utilising standard forms like AS 4000 where applicable).
- Administer awarded contracts, including managing variations, extensions of time (EOTs), progress claims, payment certificates, and notices in accordance with contract terms.
- Monitor SLAs and KPIs to ensure service provider accountability and performance standards are met or exceeded.
- Monitor contract performance, identify risks, and implement corrective actions as necessary.
- Conduct regular performance reviews with contractors to assess service delivery and compliance.
- Track KPIs and report on contract performance.
To be Successful
We’re looking for someone who has the below skill set and/or experiences:
- Strong leadership and interpersonal skills
- Ability to work independently and collaboratively
- Strong negotiation and influencing skills
- Bachelor’s degree in business administration, Law, or a related field
- Minimum of 5 years of experience in contract administration, preferably in the facility management industry
- Strong understanding of contract law, procurement principles, and facility management practices
- Proficiency in relevant software applications (e.g., contract management software, MS Office suite)
What’s in it for you?
- Be part of an iconic organisation central to Victoria’s food supply chain
- Lead a committed operations team in a dynamic environment
- Enjoy a role with real impact, balancing hands-on operations and strategic leadership
- Competitive salary and permanent, stable employment
- Mentorship from the executive leadership team
- Onsite parking – Our car park is free and secure
- Regular social events and activities
- 15 days of Personal Leave
- 3 Months Paid Primary Carer Leave
- Salary packaging including Novated Lease
- Employee Assistance Program (EAP) – free confidential and external counselling for you and your immediate family members
Application questions
- Do you need a VISA or Sponsorship to work in Australia?
- What are your salary expectations for this role?
- When are you available to start?
- Are you comfortable commuting to Epping?
- Employment in this position is conditional upon a satisfactory National Police check. Are you willing to undergo a police check as part of the recruitment process?
Melbourne Market is Victoria’s wholesale fruit, vegetable and cut flower trading centre, one of six central fresh produce markets in Australia. Operating from a new purpose-built facility on a 60-hectare site at Epping, the Market provides the critical link between growers, wholesalers, retailers and the fresh produce supply chain. More than 4,000 businesses use the Market as a base, buying and selling fresh produce in the early hours of the morning for distribution across Victoria and Australia. Over 1,800 individual fruit and vegetable buyers, representing independent greengrocers, supermarkets, restaurants and food processors, source their produce direct from the Market. Many more receive deliveries and consignments from the Market.
Source: This is an extract from the company's own website.
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📌 Contract Manager
🏢 Melbourne Market Authority
📍 Melbourne