Redspot Car Rentals is seeking Casual Rental Sales Officers to join our Newcastle Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply!
About The Role
Primary responsibilities include:
* Customer Service at our Car Rental Counter
* Handle bookings and all customer phone enquiries
* Checking of vehicles prior to and on return of rentals
* Cross-sales
About You
The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes:
* Adaptive verbal and written communication
* Outstanding Customer Service
* Ability to identify customer needs and make sales
* Ability to learn and operate our point-of-sale software
* Strong attention to detail
* Organisation skills and ability to multi-task in a fast-paced environment
* Flexibility with willingness to learn and adapt
* Ability to follow process, procedures and maintain documentation
Employee Benefits
* Hourly rates + shift loadings + incentives for KPI achievements
* Earned Wage Access - access your earned wages instantly between paydays
* Ongoing training and development - utilise our global network's wealth of knowledge
* Employee and "family & friends" discounts on car rentals globally
* Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more
* Various avenues of assistance are available to help you achieve your career goals via external training programs and professional development courses
All applicants must holder a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History prior to commencement.
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