About LifeFlight
LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed-wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond. In addition to its lifesaving missions, LifeFlight runs a world-class training academy, equipping aviation and medical professionals with the skills needed for high-pressure environments. Our mission is to provide the highest standard of care and make a real difference in the communities we serve.
About The Role
As a Supporter Care and Administration Officer, you'll play a vital role in LifeFlight's life-saving mission. Your accuracy and care will ensure every donation, event contribution, and supporter transaction is processed efficiently, maintaining the integrity of our financial and supporter systems.
You'll provide exceptional service across every interaction — from processing donations and managing enquiries to supporting compliance and financial coordination with our Finance team. Using Salesforce CRM, you'll keep supporter data up to date and build strong relationships with suppliers and internal teams to keep our fundraising operations running smoothly.
This permanent (PT/FT) role working up to 38 hours per week is based at our LifeFlight Foundation Office in Robina, offering a collaborative, friendly work environment with the convenience of Robina Town Centre nearby.
It's a rewarding opportunity to combine your attention to detail with your passion for making a difference, helping ensure every act of generosity directly supports saving lives
About You
You're an organised and detail-focused professional who takes pride in accuracy and supporting a team's success. Experienced in administration or data-driven roles, you're confident managing multiple tasks and maintaining high standards under pressure.
You build strong working relationships and communicate clearly with colleagues and stakeholders. Skilled in Microsoft Word and Excel, you know how to work efficiently and follow procedures with care.
Experience using CRMs such as Salesforce, or working in a fundraising or not-for-profit environment, will be highly regarded. Above all, you bring a positive attitude and a commitment to helping make every supporter interaction count.
Why LifeFlight?
Meaningful Impact:
Working with LifeFlight Australia provides an opportunity to make a meaningful impact on people's lives. The organisation is dedicated to saving lives, delivering critical care services, and responding to emergencies. Employees can take pride in contributing to a mission-driven organisation focused on making a positive difference in the community.
Collaboration & Support:
At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity. By harnessing the power of teamwork and pooling our strengths, we believe we can overcome any challenge, achieve our goals, and find fulfillment in the critical work we do.
Salary Packaging Options:
As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses. This includes covering various everyday costs like groceries, petrol, mortgage, rent, and school fees, providing you with added financial flexibility and support.
At LifeFlight, we're committed to serving all communities across Queensland and beyond. We encourage Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply. We value the unique perspectives and experiences that diversity brings to our team and the communities we support.
This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experiences we would love to hear from you today.
Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment. This position is only open to Australian Citizens, Permanent Residents, or those with unrestricted work rights in Australia. Applicants who do not meet these criteria will not be considered.
Applications will be reviewed as submitted and we will be conducting interviews throughout the process.
Applications close on Thursday, 5 February 2026