Contract | CompuTracts Pty Ltd (Business Name: Connect One Recruitment) | Australia
City Sydney
Job Information
Government/Military
$604/day + Super
City Sydney
2000
State/Province New South Wales
Job Description
* Highly sought after Government Organisation
* 6 months contract | ASAP start
* Experience in systems uplift and insurance environments is highly regarded
Our client is a large Government organisation who are seeking an experienced Technical Writer to join their team.
The focus of this role is to develop, review and publish claims management manuals for claims management teams. The manuals will support and enhance the consistent delivery of fund services. Simplify complex information and procedures to enable technical claims managers to commit on delivering high-quality outcomes for stakeholders.
Key Responsibilities
* Procure, write and edit technical content for new claims management manuals and revise any existing versions so they align with the business model.
* Work collaboratively with a diverse range of SMEs (i.e. technology experts and stakeholders) in the preparation of content to ensure manuals are easy to use and consistent with operational user guides and learning material suited to a technical audience.
* Develop and implement a program of ongoing review and refresh of claims management manuals, and a framework to ensure changes to processes and ways of working are reflected in a timely and accurate manner.
Selection Criteria
* Highly developed written communication skills combined with eye for detail and document design.
* 5+ years of experience in technical writing within a large, complex environment.
* Experience with Business Process Management and strong proficiency in Visio, Microsoft Office Suite, and advanced Adobe tools.
On offer is a contract role at a highly sought after Government organisation, looking to kick-start the process ASAP.
To send your CV for review, please use the APPLY button below.
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