Why You'll Love This Role
* Learn from experienced luxury menswear professionals
* Above-award earnings with clear career progression
* Staff discounts on premium fashion brands
About Our Client
Our client is one of Australia's most respected luxury menswear retailers, with a proud history spanning more than 100 years. Known for exceptional customer service, premium international brands, and expert tailoring, they have built a reputation for delivering a personalised shopping experience that keeps customers returning for generations.
This is a rare opportunity to join a prestigious boutique environment where style, service, and professionalism are valued equally. Whether you're already working in fashion retail or simply have a passion for menswear and customer service, this role offers the chance to develop a long‐term career within the luxury retail sector.
About the Role
We are seeking a motivated, polished, and customer‐focused Retail Assistant to join our client's team. This position is ideal for someone who enjoys building genuine relationships with customers and takes pride in helping people look and feel their best. You will work closely with experienced professionals who will mentor and develop your knowledge of luxury menswear, personal styling, garment fitting, and tailoring.
The successful candidate will commence on a casual basis with full‐time hours during an initial probationary period, with the opportunity to progress into a permanent full‐time salaried position offering increased responsibility and career growth.
Roster & Hours
* Monday: 9:00am–6:00pm
* Tuesday: 9:00am–6:00pm
* Wednesday: 9:00am–6:00pm
* Thursday: Rostered off
* Friday: 9:00am–6:00pm
* Saturday: 9:00am–4:00pm
* Sunday: Rostered off
* 30‐minute unpaid lunch break each day
Key Responsibilities
* Deliver exceptional customer service
* Create a premium in‐store experience for every customer
* Build long‐term customer relationships and repeat business
* Provide personalised styling advice and wardrobe recommendations
* Assist customers with garment selection and outfit coordination
* Ensure impeccable visual merchandising and store presentation
* Assist with stock presentation and organisation
* Maintain high housekeeping and operational standards
* Contribute positively to the boutique culture and customer experience
* Develop expertise in luxury menswear brands and fabrics
* Learn professional fitting and measurement techniques
* Assist with tailoring consultations and garment alterations
* Become a trusted advisor on style, fit, and presentation
What's on Offer
* General Retail Industry Award – Level 2 casual rates during probation
* $33.95 per hour Monday to Friday
* $40.74 per hour Saturday
* Full‐time hours from commencement
* Opportunity to progress into a permanent full‐time salaried position (subject to performance and approval)
* Learn from highly experienced luxury fashion professionals
* Supportive team culture with ongoing mentoring
* Employee discounts ranging from 10% to 40% on premium fashion products
* Genuine long‐term career opportunities within luxury retail
To Be Successful in This Role, You Will Need
* A genuine passion for menswear, fashion, and personal presentation
* Outstanding customer service and communication skills
* A polished, professional, and approachable manner
* Confidence interacting with a diverse range of clientele
* Strong attention to detail
* A willingness to learn and develop new skills
* Pride in your personal grooming and presentation
Application Requirements
Applicants must currently reside in Australia and have unrestricted working rights. Sponsorship is not available for this position, and applications from temporary visa holders or Working Holiday Visa holders cannot be considered.
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