Key Account Coordinator Role
This position plays a vital role in delivering exceptional customer experiences, driving business growth, and fostering strategic partnerships.
* Responsibilities:
* Customer Order Management: Reduce cycle times through effective planning and engagement.
* On-Site Truck Efficiency: Monitor and minimize waiting times while ensuring on-time delivery.
* Proactive Communication: Collaborate with teams to resolve late loads for key customers.
* Order Setup: Review forward orders to ensure accurate setup and alignment with customer expectations.
* Geofence Optimization: Set up geofences to maximize system efficiency for service delivery.
* Regular Meetings: Discuss projects, forecast volumes, and target customers with the sales team.
* Reporting and Analysis: Identify opportunities for improvement in customer performance.
* Requirements:
* Excellent communication skills.
* Proficiency in software applications and ERP systems.
* Strong influencing ability.
* Attention to detail and organizational skills.
* Ability to multitask and prioritize tasks effectively.
Join our organization as a Key Account Coordinator and contribute to driving business success.