Job Opportunity:
Relief Medical Receptionists are sought after to join our dynamic team at a busy radiology clinic. In this role, you will be the first point of contact for patients, referrers, and stakeholders.
About the Position:
This is a full-time position offering a Monday to Friday schedule with shifts between 7 AM and 7 PM. The successful candidate will attend a comprehensive training program at our Hampstead Gardens centre for the first five weeks, gaining all the necessary skills and knowledge.
Key Responsibilities:
* Manage complex patient bookings via inbound and outbound calls
* Deliver top-tier patient care, including registration, scheduling, and addressing queries
* Handle inquiries from key stakeholders, including referrers
* Communicate with medical professionals and assist with results and admin duties
* Finalise billing and other essential support tasks
Required Skills and Qualifications:
To be successful in this role, you must possess exceptional customer service skills and a patient-first attitude. Strong communication, attention to detail, and multitasking skills are also essential. Experience as a medical receptionist or familiarity with medical terminology is a plus, but not required.
Benefits:
* Reliever allowance on top of your pay
* Corporate discounts from over 100 retailers
* Health insurance discounts for you and your family
* Free medical imaging for family members
* Access to well-being programs and expert counselling support for you and your family
* Recognition program to celebrate your service and commitment
* Uniform allowance, outstanding tearoom supplies, social events, and an unforgettable Christmas party
Next Steps:
We're excited to hear from you. As part of the shortlisting process, you may be required to complete a short video interview pre-screen. This will assist us in reviewing your application for upcoming vacancies.