We are currently partnering with a leading insurance organisation experiencing strong growth across its claims function. As part of this expansion, we are looking to connect with Claims professionals at various levels, from early-career consultants to experienced Senior Claims specialists. This is a unique opportunity to join a business focused on delivering fair, efficient and customer-centric claim outcomes, while investing in technology, process improvement and employee development. The Role Depending on your level of experience, you will be responsible for managing claims portfolios of varying complexity, supporting customers through the claims journey and contributing to high-quality decision-making. Responsibilities may include: Managing claims end-to-end, from lodgment to resolution Handling customer interactions with empathy and professionalism Assessing claims in line with policy, legislation and internal frameworks Collaborating with internal teams and external stakeholders Identifying risks and ensuring compliance with regulatory requirements Contributing to process improvements and operational efficiency (Senior level) Providing technical guidance and mentoring to junior team members About You We are open to a range of profiles, including: Junior / Entry-level candidates with strong customer service experience and an interest in insurance Mid-level Claims Consultants with experience managing claims independently Senior Claims Consultants with expertise in complex claims and a strong understanding of regulatory frameworks You will bring: Excellent communication and stakeholder management skills Strong attention to detail and decision-making ability A customer-first mindset balanced with risk awareness The ability to work in a fast-paced, evolving environment What’s on Offer Opportunities across multiple seniority levels Structured onboarding and ongoing training Hybrid working arrangements Supportive and collaborative team environment Clear career progression pathways