Assistant Manager Job Description
We are seeking an inspirational leader to join our team as Assistant Manager at The Body Shop Australia's Maroochydore store in QLD.
Your Role In a Nutshell
As Assistant Manager, you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.
Key Duties
* Customer Experience: Coach the team to achieve exceptional customer service standards, oversee operations and commercial practices, and maintain harmony and efficiency on the shop floor.
* Delivery: Analyse performance, manage change, control and meet sales/performance targets, and have full knowledge of the beauty market and our competitors.
* Teamwork and People Management: Be a team player, assist the Store Manager, resolve issues quickly, and attract, retain, and grow people who reflect the brand.
Benefits
* Regular working hours
* Generous staff discount
* Incentives for meeting KPI and store targets
* Service rewards for loyal employees
* Up to 3 Kindness Days per calendar year to volunteer at any charity or voluntary organisation
* Time in Lieu policy
* Learning and Development Program
What We Look For
* Confident in meeting sales and performance targets
* Outstanding planning and organising skills
* Experience of using data provided to make sound commercial and business decisions
* Ability to work collaboratively within a feedback culture
* Team coaching and development
* Outstanding communication and operational skills
* Leadership skills to achieve personal and business success
* Flexibility to work across Sunday to Saturday
* Experience in retail and people leadership preferred
Diversity Statement
We believe that equality is a human right and offer a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status.