Responsibilities
* Familiar with e-com business, design and implement end-to-end cross-border logistics solutions (B2C & B2B), covering line haul, destination customs clearance, warehousing, and last-mile distribution services. Ensure optimal product competitiveness and customer experience.
* Overall responsible for operation performance excellence. Establish response area / countries operation KPI and continue drive for the next step optimization based on cost, lead time, and customer experience.
* Data‐analysis skill‐set is a must, able to recognize operation exceptions, predict operation KPI trending direction based on operation / financial data analysis, and build up resolutions accordingly.
* Expertise in project management and execution in the remote working environment across different departments / BU functions inter‐nation.
* Area expertise: in‐depth knowledge of response area e‐commercial market and logistics solutions, innovate solutions according to latest market development. Regulation adjustment.
* Partner / supplier contract management and supplier life‐cycle management.
Requirements
* Minimum of 8 years working experience in a multi‐nation company (in‐house logistics functions), or working experience in an international logistics company / freight forwarder as program manager, operation manager. Must have on‐hands experience on the operation.
* E-commerce experience preferred.
* Result‐oriented and be able to work under pressure.
* Excellence in data analytics, ability to independently conduct data analysis and produce data‐driven solutions.
* Fluent in English & Chinese; Spanish or Portuguese is a plus.
Benefits
* B2C e‐commerce
* Global Logistics
Skills
* B2C e‐commerce
* Global Logistics
Country Operation Manager United States Relocate to United States • Port Lincoln, AU
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