Job Details
Job no: 528884Brand: Flight Centre BrandWork type: Full timeLocation: QueenslandCategories: Sales and Customer Service
We are looking for Sales Travel Consultants across Townsville, Townsville Castletown & Townsville Willows. If you're keen to dazzle, discover, and delight our customers, this role may be for you.
Responsibilities
* Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade.
* Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email.
* Work towards individual KPIs and sales targets, selling the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more.
* Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between.
* Assist customers with travel‐related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, etc.
* Earn a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale; your pay is completely uncapped.
Qualifications
* Great organisational skills, able to take notes, manage your calendar and respond quickly to customers' calls and emails.
* Genuine passion for travel and desire to help open up the world to our customers.
* Determination to meet sales targets and KPIs while balancing your workload in a high‐pressure environment.
* Enthusiasm, passion and a warmth that makes customers want to book with you every time.
* Savvy with computers, ready to toggle between various complex systems to find the right flight and package options.
Benefits
* Base wage boosted to $65K equivalent for the first 90 days while you learn the ropes; average earnings for a Travel Consultant in their first year are $70K, senior consultants $100K and team leaders $138K annually, including superannuation and penalty rates.
* Access industry travel discounts and qualify for sponsored 'Familiarisation Trips' to explore new destinations and products worldwide.
* Career opportunities in a network of brands and businesses across the globe; promotion from within.
* Social events: Reward & Recognition events throughout the year including Global Gathering and Flichella.
* Get qualified for free with Certificate 3 & 4 in Travel & Tourism (worth 20k) through Australian Apprentice Training; may also be eligible for direct financial support while you study.
* Workplace that embraces individualism – come as you are.
*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*
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