Skills:
Break Fix, desktop, Technical Support, Troubleshooting, laptop, Computer Hardware, Computer Repair, laptop,
Greetings from EIL Global,
We have an immediate requirement for an onsite support engineer for hardware replacement, break-fix tasks, and PC repairs in SA,VIC,NSW. The engineer should be willing to travel to multiple site locations across daily.
Mode: Full time or Dispatch (Casual Basis - Should be available for minimum 2 days in a week during business hours in weekdays)
Should have a car which is mandate
Data Warehouse locations are as below:
* South Australia Warehouse Location: Richmond Road Marleston
* VIC Warehouse Location: Lexton Road Boxhill
* NSW Warehouse Location: Parramatta Rd, Homebush
Scope Of Work
* Pickup & Delivery: Collect replacement parts from the Datawarehouse transport them to customer locations, and complete repairs efficiently.
* Hardware Repairs & Break-Fix: Identify and resolve hardware issues, including replacing faulty components such as RAM, hard drives, motherboards, and power supplies.
* Software Installation & Configuration: Install/reinstall operating systems, drivers, and required software while ensuring updates are applied.
* Data Security & Testing: Secure critical data before repairs, conduct post-repair testing, and validate system functionality.
* Documentation & Ticket Updates: Capture before-and-after photos, complete the Service Verification Report (SVR), and update ticket status in ServiceNow (SNOW).
* Device Handover & Returns: Ensure repaired devices are properly returned to customers with verification. Drop off faulty components at the Homebush warehouse.
* Workload & Travel: The engineer should handle up to six tickets per day and be comfortable traveling to multiple locations
If interested please share your updated resume to visalakshi.s@eilglobal.com with suject line "Dispatch/FTE Engineer - Location - Breakfix" for further process.
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