Job Overview
This role involves overseeing the daily operations of our industrial machinery service business. It requires running daily operations, leading a team, and staying hands-on to ensure high-quality service delivery.
The ideal candidate will have strong leadership skills, trade background, and experience in managing teams and scheduling services.
Key Responsibilities:
* Manage service delivery, customer communication, and reporting.
* Lead and mentor technicians — setting standards, keeping them safe, and accountable.
* Troubleshoot with customers and support the team in the field.
* Provide regular updates to stakeholders with clear and practical reports.
Requirements:
* Trade background in mechanical, diesel, HVAC, electrical, or plant maintenance.
* Proven leadership experience — managing performance while keeping the team onside.
* Strong operational skills — scheduling, job costing, KPIs, and reporting.
* Ability to make decisions, solve problems, and take charge when needed.