JOB DESCRIPTION:
An experienced medical secretary to join our oncology specialist practice at the Hollywood Specialist Centre. The successful candidates will provide high-level secretarial support to three medical oncologists, ensuring smooth day-to-day operations and exceptional patient care.
Key responsibilities:
· Use Gentu electronic medical records portal to generate outpatient clinic lists
· Prepare patient medical case notes in advance to ensure all information is ready for smooth flow of the clinic
· Book future patient appointments on Gentu and ensure their treatment is booked at the cancer centre in a timely manner and communicated to patients or their carers via telephone or email
· Medicare, DVA and private health fund billings for both inpatient and outpatient encounters
· Distribution letters and send them to other clinicians via Healthlink, email or mail
· Provision of efficient administrative support to the specialists during clinics.
· Meet and greet patients attending the clinic, ensuring efficient delivery of treatment.
· Answering phone calls and emails and respond to all queries by passing on to the relevant staff as necessary
· Expediting patients' investigations with imaging and pathology providers
· Arranging urgent and elective admissions for patients as needed as per the instructions of the specialists.
· Show flexibility in working hours and supporting other administrative tasks as the need arises especially during periods of heavy workload, holiday season and staff sickness.
· Maintain a hygienic and welcoming workplace environment for specialists, staff and patients alike.
· This is a full-time role, working Monday to Friday from 8:00am to 4:30pm. Weekly hours may occasionally increase during periods of higher workload, with the potential for permanent adjustment depending on the ongoing needs of the practice.
· A comfortable workspace environment would be provided.
· The successful candidate would ideally have previous experience of working with Gentu or other electronic medical records and patient billings. However, for the right candidate, learning session could be arranged to enable them to become fluent with the use of Gentu and patients' billings.
· A competitive salary rate $32-$35 on offer subject to prior experience. This can be negotiated. Consideration would be given to increasing this rate with time based on the successful candidate's experience, performance, work skills and efficiency.
· If you feel you are the right candidate for this job description, please email your resume to the email below. Also, please attach an introduction letter as to how you can fulfill the key responsibilities of this role.
Contact:
Natika Mockler